How Carefully Should You Monitor the Forums on Your Online Community Software

Now that your new custom online community is up and running it is time to turn your attention in the direction of upkeep

. The only manner in which your online community software can thrive and be prosperous is to make sure that it is working properly and that your member base is happy with the way in which things are going and the overall atmosphere of the community.

The general feeling of your new online community can be readily found from the community message boards. This is often times exactly where your members are likely to go to share their thoughts. Unfortunately this is also the area that runs the highest risk for individuals getting out of hand.

You have heard the term one bad apple spoils the bunch? Online Communities confirm that expression over and over again. Self expression is great thing as long as it stays within the limitations of what's acceptable to the majority of your online community. Immediate action must be taken when you have a user that is making offensive or improper material and sharing it throughout your network.

Having the power to be able to suspend users, modify or remove posts that have been made and otherwise modify any of the content in your network is a standard feature that is provided when purchasing most online community software packages. Sit down with the company that is developing your social networking platform for you and discuss with them what options they feel you might need.

How Carefully Should You Monitor the Forums on Your Online Community Software

By: Cheryl Hughes

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