How To Be A Twitter Superstar!
Rule 1: It Is always better to test the waters
, listen for a while before tweeting. Never Jump right in, start tweeting, and
see how it goes. Its necessary to assimilate before you communicate. Do some listening, searching, and learning, before
sending out any tweets. This process is easy and will teach you a lot about the social network and your audience!
Rule 2: Do not stalk everyone and haunt them to follow you on an hourly basis.It is important to understand that, although
majority of the people spend a lot of time on social network sites like twitter, it is unwise to expect them to follow all
the communication that goes in your tread. Majority of the twitter user follow many pages, and it is not possible for them
to chip in every time.
Rule 3: No SMS Language. Please, please, please dont cut corners! By rmvng vols 4m wds 2 mke psts shrtr, u jst cnfse ur
adnce! (You got my point!). While many of us (particularly teenagers) communicate this way, it is not appropriate for your
professional Twitter presence. Always write short and crisp tweets, using simple English, with minimal jargons.
Rule 4: Make sure your tweeter feeds are being managed by the right person. While it may be tempting to pawn the social
media responsibilities off onto any tom, dick, harry, we urge you not to! Social media is something that should be taken
very seriously. It can make or break your brand in matter of minutes. So always delegate this task on responsible shoulders.
Rule 5: Always create (get created) a standard online communication policy handbook. You or those representing your brand on
social networks need a well crafted blueprint, enabling your brand to have smooth jerk free tweet ride on tweeter. We need
to understand that we humans, and tend to make mistakes Thus, it is always better to create a well thought written document
Rule 6. Respect the complaint and respond to it the right way. Even the biggest, strongest brands in the world get
complaints from myriad people. There is no magic potion, which would ensure that people wont complain against your brand or
things related to it. On tweeter this is even more common as its very much accessible, easy, yet impactful. Though, there
is no one set formula to respond to a complaint, and the right strategy may vary on case to case basis, for majority of
the cases this works out best Respond immediately and publicly (i.e. on tweeter) and take the complaint into a private
channel (either Direct Message on Twitter or via phone or email) as quickly as possible with true picture of things. Never
lie or promise anything you are unsure to deliver.which ceases us from making mistakes, which otherwise we are prone to. And
if by chance you are forced to dedicate the tweeter task to a novice, this hand book is nothing less than a Genies Magic
Lamp, for the reasons obvious.
Though, Tweeter (Like other social network sites) is evolving daily and getting trickier with smartest audience ever, I am
sure if you follow the above rules in the right way, you are surely entitled to be a, Tweeter Super Star! Happy Tweeting!
by: webmaster
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