How To Better For Your Telemarketing Team

One of the most important assets that your company in Malaysia will need is its employees

. This means you have to put some efforts into choosing the right people for the job. Think about it, anappointment settingcampaignis usually based on a meeting between two people on the phone. If yourtelemarketingteam is not that skilled on the phone, then there is no way for you and your firm to successfully clinch those qualifiedsales leads. If anything, you will want to be careful in selecting the persons for the job. But how do you handle it? How will you be able to hire the right people?

You might be surprised at these tips:

1. Take it slow sounds counter-intuitive, right? This is especially true for companies that are hard pressed for time. Taking the hiring process slowly will help you decide who among your distinguished list of applicants is indeed the right match for you. Sure, you might get a lot of applicants now, but that is no assurance that you will pick the right ones.

2. Use the process as a filter remember, you are hiring the best person for yourtelemarketingcompany. You would want to be sure that your hiring process will weed out undesirable candidates. It could be through the application process, keyword selection, or maybe instructions that applicants should follow in applying. These are just some methods for filtering them all.

3. Formulate checkpoints in the process since you have lengthened the hiring process, it is only natural that you come up with checkpoints along the way that will test the suitability of the prospect for your business. In this way, your screening of qualified candidates becomes more effective. It will definitely help you gain a better insight about the applicants.

4. Test based on skills, not on paper this is very important. A lot of us tend to judge an employee based on their grades, their awards and titles, on paper, but rarely do we really test them on their skills. If they cannot deliver what is required of them, then no matter how rosy their resumes are, it is no good. You might as well look for others. Yes, this might take time, but this is the reason why you extended the hiring process. You need to be sure of the applicants capabilities.

5. Get your team in remember, a job applicant must also fit the culture of your company. Even if they have all the qualifications, if they cannot fit in with the rest of your team, then you will be stuck. Better get the opinions of others so that you can see for yourself if the applicant will be able to relate well with your employees.

Frankly speaking, this is not a new concept. Rather, this is the old concept, given a new look. There are a lot of things that are best known through a lengthy application process. If you want your business in Malaysia to succeed, then you must be able to find the right people for the job.

by: Jayden Chu

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