How To Determine Whether A Hosting Account Is Good Or Not

To be branded as a good hosting account, the following elements must be present namely:

must have personal ownership of the service, provides separate server for various accounts, presence of technical support service, must provide client the ability to control, provides back-up, and offers money-back guarantee.

A hosting account is just one of the pre-requisites you need to have before you can convey your website to the net. Therefore, it is appropriate to select a good one to avoid future problems to occur. Here are some of the characteristics of a good hosting account namely:

Must Have Personal Ownership of the Service

Before acquiring an account, make sure that the hosting company personally owns it. When reselling of service is practiced, problems will not be addressed at once since they do not have direct control over it. They need to wait for the hosting company to fix it, instead of fixing it themselves. Another disadvantage is the costly fee because of the marked-up price.

Provides Separate Server for Various Accounts

A good hosting account must not experience server failure due to overloading of several accounts. Separate server must be given especially to big accounts to avoid future concerns caused by overcrowding. They should also consider clients' welfare, instead of focusing on increasing their profit margin at the expense of the clients. The quality of service must never be compromised because their reputation is at stake.

Presence of Technical Support Service

The presence of a 24/7 customer service and support is a "must" have feature of the company. Technical support must be able to address the problem directly, not just something where issues are raised. It should have email support as well to give feedback and updates on-time and on a regular basis. Do not rely on the contact numbers posted since it does not always assure you that somebody will be there to pick up the call. Be sure to conduct a test call or inquiry by calling the number on weekends or in the middle of the night to see if an authorized representative is within reached.

Must Provide Client the Ability to Control

As a customer, you should be given full control over your account by providing a control panel. The hosting company should only act as the provider; however, the client still has the right to manage it. Never allow the hosting company to control your domain name since this will give you full discretion to switch to other host anytime in case you are discontented with their service.

Provides Back-up

Having back-up is a good practice every hosting company must provide. This is to prevent inconvenience on the part of the clients in case the server is bug down.

Offers Money-back Guarantee

A quality hosting company is not afraid of offering a money-back guarantee policy to its clients because of the reliable service it can provide. In the event that the client feels dissatisfied with the service, he may take his money back any time without further question. This is a good sign that the company is serving its customers with utmost sincerity.

by: Angelina Jodie

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