Typically answering services are used for incoming calls
, but why not look into using them for outgoing calls as well? Many services can call customers to remind them of appointments, confirm reservations, and other capacities to inform the people who use your products or services. This is an especially good idea if your business functions on making and maintaining a lot of appointments on a regular basis. Taking reservations is one thing, but as a courtesy you ought to remind your customers of their appointments so they show up. This is especially the case when the appointments are being made for weeks or months from now and there is a large chance they will forget before then.