How To Use The Color Display In The Waiting Room To Tell Patients About The Online Health Informatio

If you have traveled by plane at least once in your life

, you must have noticed those displays airports have to tell you what to do before walking through the metal detector. You have to remove off all the metallic things you have on and, to make sure you understand what to do, they generally play a video showing a man or a lady taking off their belts, earrings, watches, necklaces, mobile phones and car keys.

The point is, those videos are "educational", which means they aim to instruct you to do something right. If you manage a medical practice and have ideas on how to improve the quality of your services by choosing AssistMedic and its many features, you might want your patients to know more about these changes and what they can do to fully benefit from them.

However, you had better keep in mind that even though young people find it easy to book an appointment through a web scheduler, one who is not technologically proficient might need a little help.

Now, every medical practice has a waiting room where patients wait for the doctor to be available and, depending on how busy the day is, they might have to wait from one minute to one or even two hours (especially in case of patient no-shows, which really mess up the doctor's daily agenda).

Many medical offices have reached the conclusion that it is better to install displays which play informational videos and ads aimed to promote the medical clinic. These monitors help patients to while away the time.

Could there be a way to put all this waiting time to a better use?

One excellent way to make the most out of those waisted minutes is by using this time to instruct your patients on what a automated medical front desk receptionist is, what services your medical clinic offers (Electronic Medical Records, appointment reminders, web forms...) and how to submit a Health Information Form online.

Something else you could do is to inform them how to book an appointment online through the online scheduler shown on the website. However remember that in order to get people to use it you will have to explain all the advantages such feature will bring them.

For instance, it would be wise to emphasize that they will not have to visit your clinic in person in order to reach the medical office and wait in line to book an appointment with the medical front desk assistant, for the online appointment scheduler allows them to reserve their appointments in the comfort of their homes, or even while walking in the street, if their mobile phones or smart phones have an Internet connection.

It is the 21st century, and almost everyone has at least one computer and even if someone doesn't have one , he has a variety of options - go to internet cafe or ask a relative to create the appointment for him.

Hence, you should actively promote the new services you have offer (online scheduler, web forms, health information form, electronic medical records, automatic medical office receptionist...) through all possible channels including those monitors that stay in your medical office waiting room. After your patients learn how to use these new services, they will appreciate the time these services save them.

by: Steven Jeffrey

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