When you do sell cheap web hosting plans, people will not know that it is a reseller hosting plan, so they will think you are responsible for the hosting. If your clients' website goes offline, they will come to you for support. However, you are not the one that handles the server or the administration of it. You should be able to contact someone from the hosting provider to resolve the issue. When you are selecting a host to buy your master reseller hosting from you should consider their customer support methods. If they only offer email support, do not consider them. You should be able to contact either by phone or through a live chat agent. You want to provide your clients the best service possible, so you should find a host that provides the same for you. Master reseller hosts are great because you can allow other people to start their own mini hosting company. If you operate a business which provides assistance in opening a business, you could buy a reseller hosting and help people setup their own hosting business. This is one of those businesses in which you are guaranteed to make your money back, only if you work at it.