Open the device manager to diagnose the problem. You've obviously figured out that there's a driver error from the error messages every time you keep trying to complete a specific task, but the Device Manager can give you a better idea of what you're really looking at. Right click on the "My Computer" Icon on your desktop and select "Properties." On the Hardware tab, select "Device Manager."
Step 2
Look for the yellow triangle. The Device Manager window will give you a list of all of the devices connected to your computer. Problematic devices will have a yellow triangle next to their name in the left column.
Step 3
Right-click on the problematic device and then select "Properties." The Properties window should have tabs at the top. Under the "Resources" tab, check "Resource Allocation" and "Modify Resource Settings" to stop driver conflict errors. Select the "Update Driver" button and then install updates if the driver is outdated.
Step 4
Uninstall the driver if the driver is completely corrupted. Reinstall after the driver has been removed. If you end up with a faulty driver, restore the original by selecting the "Roll Back Driver" button.
Step 5
Use the Recovery Console if the Device Manager method does not work by Inserting the Windows installation disk and restarting your PC. Select R on the Welcome screen and login (you must be an administrator). Type in "CD Windowssystem32drivers" and select "Enter."
Step 6
Continue in the Recovery Console mode and type in "Ren Driver_Name.sys Driver_Name.old," hit "Enter" then type "copy CD-Drive:i386 Driver_Name.sys" and press "Enter" again. This will copy the original driver to the drivers folder. Once finished, exit Recovery Console, take the CD out, and restart your computer.
Step 7
Consult a PC Driver Helper if this method of repairing the drivers does not work. If the device itself is corrupted, you may have a larger problem on your hands.