How to check if a carpet cleaning company is genuine

How to check if a carpet cleaning company is genuine

As many people of London are more than aware, the carpet cleaning industry in our capital city is full of con artists who are too happy to take your money and run. It has made people wary of genuine carpet cleaning companies in London, simply looking to run a business and make a living to support their family. Is it possible to tell whether the carpet cleaning company you hire is going to deliver quality carpet cleaning services, or trick you into spending a lot of money and leave you with carpets in a worse condition that you had to begin with.

There are numerous so-called carpet cleaners in London who will tell you everything you want to hear over the phone, but when it comes to showing proof, will probably charm you into believing them without having to prove anything. If you are looking to hire a professional carpet cleaning company in London, you need to consider a few things first.

If you have expensive carpets throughout your home, assessing whether a carpet cleaning company is genuine is even more important due to the long term damage they could cause. As with anything, it is recommended that you do a little research of your own, just to gain enough understanding about the cleaning process.

Here are a number of things to consider before hiring a London carpet cleaner:

Equipment

Any true professional should have invested heavily into their equipment and machinery, as this is what is actually going to clean your carpets. Steam cleaning (or hot water extraction) is recommended by carpet manufacturers, as bonnet cleaning and dry cleaning can damage your carpet. Before hiring a cleaning company in London, ask what equipment and method they use.

Quotation

This is one of the big tricks of scammers, they lure customers in with outrageously low prices for carpet cleaning, something like 50p per room. Only once they enter your home, and perhaps have completed the cleaning, will they inform you that they have included additional (and usually unnecessary extras). These can often include pre-treatments, or chemicals to strengthen carpets, or extras to remove pet hair and stains. It can sound legitimate, and therein lies the problem. Any trustworthy carpet cleaning company will provide you with a quote over the phone, and guarantee that you will not pay a penny more.

Repeat business

Small businesses should thrive on the repeat business of customers, but con artists do not. They simply take the money and run, never to be seen again. It is always a good idea to check out the London company you are considering hiring on the internet, just pop the name into a search engine. If you are overloaded with websites complaining about the level of service etc. you will have found out in time. However, if you stumble across positive reviews, recommendations, official websites and the like, this is more likely to be a reliable company.

There are too many ways in which these people are taking the money from innocent customers and giving the London carpet cleaning industry a bad name. Make sure that you are not the next victim of one of the companies, and always use a genuine, professional carpet cleaning company in London.

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