How to choose your NGN service provider

How to choose your NGN service provider

How to choose your NGN service provider

Non Geographic numbers are a great way for businesses to establish a national presence and to take advantage of sophisticated call management features that come bundled with the service plans. If you are a new business planning to get a non geographic number to take your business to the next level, do your homework before you decide on the service provider and the number range.

There are many telecom service providers that offer a wide variety of non geographic numbers such as 0800 numbers, 0844 numbers, 0845 numbers, 0871 numbers and 03 numbers. How do choose the best provider? Consider the following to decide which service provider meets your specific requirements.

Check if the provider operates a per second' billing or if they round up the cost of the call. Do they also have a connection fee or a minimum call charge? A per second billing plan is ideal because you pay only for the time that you were on the call. Also look for one that has no connection fee or minimum call charge.

Are online call management features part of the plan? They allow you to change the way your calls are routed at any time. If you are able to make changes, are those changes instantaneous? A service provider that offers free access to a call management system and dial-in call management tools is ideal. It will allow you to update destination numbers any time of the day or night.

Check if the numbers are allocated directly by Ofcom to the provider or if their service continuity is dependent on other links in a supply chain. Unless the numbers are supplied directly by Ofcom, you are bound to run into trouble later, especially if you are trying to relocate. Try and avoid resellers.

Always check for hidden charges. The telecommunications sector is not famous for price transparency, so this is an area where you have to be careful. Choose a provider who is up-front about all charges.

Make it a point to read through the testimonials of other customers. There are many service providers that serve big companies and public service departments. A good word from them is likely to suggest that the service provider is reliable and dependable.

Choose a service provider who is known for customer service. You are likely to require their support sooner or later, and when you do you should not be running helter-skelter.

Keep the above points in mind when you choose your provider.

For more information on NGN services such as 0800 numbers, 0844 numbers, 0845 numbers, 0871 numbers, 03 numbers, premium rate numbers and freephone numbers, visit Numberstore website.

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