Infrastructure Monitoring – Doing More with Less

Infrastructure Monitoring Doing More with Less

Because IT is an integral part of any business, small or big, cost has always been the most important factor in making IT related business decisions. With critical assets in dispersed environments, the major challenge faced is running IT systems efficiently with limited resources. Detecting faulty hardware and software in a timely manner, tracking performance and providing proactive maintenance can be tough with traditional solutions. Businesses can immensely benefit from remote infrastructure monitoring (RIM) solutions that provide an enterprise level alternative at a fraction of the cost.

This helps provide greater visibility to critical assets, especially in remote locations. RIM enables your IT department to monitor critical remote systems for hardware and software faults, performance degradation, missing patches and security vulnerabilities.

Gartner estimates that "70% of IT support for infrastructure management services can be performed from a remote location," and "remote infrastructure services can reduce labor costs by 10% to 50%, depending on the delivery location, resulting in a 3% to 30% overall net savings, excluding one-time transition charges."

Benefits of Infrastructure Monitoring

Proactive Monitoring: With an infrastructure monitoring solution in place, problems like poor performance of IT systems and outages are caught at an early stage, before they multiply. Infrastructure monitoring enables you to monitor availability and performance of your IT systems so that you can proactively take actions to maintain high uptimes.

Improve Customer Experience: Customers today are very demanding. Businesses must maximize every interaction with their customers to make positive impressions. An infrastructure management solution can remotely perform fault and performance monitoring, asset management, patch management and vulnerability scanning that can help system administrators to take remedial action to restore top functionality.

Reduce Costs: Centrally managing and maintaining critical infrastructure devices helps reduce cost. Infrastructure monitoring frees the skilled task force to focus on real business problems.

Improve IT Performance: Infrastructure monitoring solutions provide single dashboard views of your entire IT performance. They also provide data needed for historical tracking of IT systems, like information on the health of your systems, thresholds, alerts and reports that keep you on top of situations.

Out-of-the-Box Support & Flexibility: Organizations employ a variety of multi-platform solutions. With Infrastructure monitoring solutions you can gain the flexibility to combine these solutions by applications, geographies or departments to meet business needs. With this your engineers can do self allocation of an alert by simply clicking on the alert.

The main objective of infrastructure monitoring is to ensure reliability, responsiveness and availability. As a hosted solution, remote infrastructure monitoring has predictable costs and requires virtually no upfront expenses like buying hardware or software licenses.

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