Irctc Is Always At Your Service

Most people in India prefer train travel over any other means of travel

. With increasing number of commuters, there is constant pressure on the railways to provide better services at affordable fares and take complete care of the passengers. Tourism is a flourishing industry and is a major source of revenue for the country. IRCTC, or Indian Railway Catering and Tourism Corporation was introduced as a subsidiary of the Indian Railways to deal with catering, online booking and tourism; as you know, the best way to experience India is by travelling by trains. The services offered by the IRCTC are excellent and incomparable. The online ticket booking is the most essential feature.

By logging on to the website of IRCTC you can check the available trains, their routes and timings, seat availability, prices of tickets and get any other information you want. When you get the train of your requirements, you can book tickets online, get the reservation confirmed and take a print out of the e-ticket. All this is possible within a few seconds and that too sitting comfortably at your home or office. You can also book tickets online and get the proper ticket within 2 or 3 days by post, which is called i-ticket. The online booking is also possible on the mobile phones through GPRS or SMS and this is slowly gaining popularity now. The website also enables you to make flight and hotel booking and car rental online. The IRCTC online booking has gained popularity within a short span of time and the website is now the largest e-commerce website in Asia-Pacific with about 6 lakh registered users and has won many awards for its excellent services.

Catering is an important part of the railways. If proper catering services are not provided, people will have to sit for long hours to reach a station and buy something to eat. With the addition of pantry cars to the trains the passengers could get lunch and dinner at proper time and also breakfast and evening snacks. It also operates food plazas in many stations and cafeteria in many Indian ministries and institutes.

IRCTC has done a lot to boost tourism in India. A number of tourist packages are arranged which include budget and luxury packages. Bharath Darshan is such a package, which conducts tour to important tourist spots in India and includes all aspects like overnight stay, food and sightseeing. Packages for pilgrims and adventure packages are also available. Recently, IRCTC has launched a loyalty program for frequent travelers called Shubh Yatra, under which they can book tickets for a whole year by paying an annual fee and even get discounts.

IRCTC has won many awards for the excellent service it has rendered to the people all over the world.

by: priya joshi

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