Is Transaction-based Pricing the Next Big Thing in the FAO world?

A successful implementation of the transaction-based pricing model needs a focus on value creation

. Don't embark on it before you have the buy-in of your senior management. The final implementation should always be in a phased manner starting out with FTE-based pricing and gradually moving toward transaction-based pricing.

Transaction-based pricing, with all its advantages, is not the final answer. Even with the rising interest in this model, it is not applicable in all situations and needs to be adopted judiciously. Collaborate with your BPO service provider to understand whether it works for your organization before you take the plunge.

Is Transaction-based Pricing the Next Big Thing in the FAO world?

By: WNS Global Services

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