Windows 2000 users often report an error "Internal Error 2932: Please contact product support for assistance." while installing Microsoft 2000 Service Release (SR-1) update on the system. It is common internal error that users face. There are many causes which can make this error appear. This error occurs when user is using windows 2000 or office 2000 is installed on NTFS drive. Service Release 1 is an important update that updates entire Office 2000 suite. There are few other causes behind this error which are as follows. Error appears when following conditions are true.
* MS office was installed when you login as a power user to your system
* Operating System Windows 2000 is installed on an NTFS partition
* You are installing update on Windows 2000 system
* Installing MS Office Service Release 1 on the machine
Below are outlined few things you should consider while dealing Internal Error 2932. Installing Office 2000 SR-1 is helpful because if you are attempting to install a package that is corrupt or damaged, it would display the above mentioned error. Even when you realize that it's not the case, you should apply the first step to make sure the file you are using in not corrupted. It is important to make sure you download software directly form official website of Microsoft. This way you would prevent yourself from potential malware that may infect your system. Also download product on the known location of your hard drive.
Are you system administrator? If yes is your answer then you need not to install any Installer patches because there is value in windows registry and when it is enabled then it prevents users form installing any Windows Installer patches. Here error message changes to Microsoft Office 2000 SR-1 Update did not complete successfully. For assistance, contact Microsoft Technical Support.
You need to perform following steps in order to apply this policy.
Start>Run>Regedit> HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsInstaller. If the process is applied then this statement would be true. DisablePatch DWORD value = 1.
If you cannot perform these steps manually then you need to use a Registry Cleaner to stop error code 2932. Windows Registry is integral part of the operating system that stores vital data in form is keys and codes. If there is corruption in entries then your computer would run slowly and unreliably of course. To avoid from registry errors you need to download Registry Cleaner in order to run that in stable mode.