Less Is More When It Comes To Security Companies
Are you a Personal Assistant or Events Organiser who hires only major security companies for your event
, based on the supposition and expectation that they guarantee the best service and value for money?
Or perhaps as a result of choosing one of the large security companies, you felt that you were badly let down by their class of employee and attitude?
If you answered both or even just one of these with a yes, then you need to be querying the logic behind such a choice and ask the question; can a major security company that claims it employs thousands of SIA licence holding members, really supply a consistent level of quality operator that will satisfy the demands of your client?
It depends on whom you speak to, the SIA will tell you that anyone who has attained an SIA licence has attained an industry standard and is good enough but if you speak to those who are directly involved in these events, then you will hear a completely different story.
When it comes to large security companies then it can be very much a case of quantity over quality.
For you to appreciate fully why using the major security companies is not always the best decision for you, then you need to know why the SIA was formed and just exactly who they are.
According to SIA information, the security industry had the perception for being associated with the criminal element. It was decided that it was in desperate need of cleaning up and regulation.
The SIA is responsible for regulating the security industry. They are an independent body who are accountable to the Home Secretary, under the stipulations of the Private Security Industry Act 2001. They are tasked with controlling the private security industry with the intention that they reduce criminality, raising quality and to identify quality service providers.
They have two key duties. One is the obligatory licensing of individuals undertaking designated activities within the private security industry; the other is to handle the voluntary Approved Contractor Scheme, which measures private security companies against independently assessed criteria.
Now, as a result of SIA interference, we have Events Organisers and Personal Assistants who cannot see past the SIA propaganda and believe that all SIA licence holders are the same. Therefore they no longer believe it necessary to research the company or the staff backgrounds.
Let us go back and examine the claimed main reason for the creation of the SIA, which was that of the security industry having the perceived criminal reputation and ask if that really was the case.
Perhaps this accusation of criminal involvement was solely aimed at to the lower end of the security spectrum, the doorman and site security markets because it certainly did not apply to those working in
Close Protection.Those people who were working in Close Protection were totally dependent on maintaining their reputation amongst their clients and as such were self regulating, meaning they only worked with those that were known to possess a similarly high standard to their own.
The Circuit was the name given to the London Bodyguard scene and if you were not referred in, then it was almost impossible to get a placement on a contract, so strict were the criteria.
At first glance this may seem unreasonable, possibly unjust but it had the desired effect of providing only the best security personnel for a the protection of a client.
You may now be asking yourself a couple of questions, why would I hire from one of the smaller security companies who are looking to supply more expensive Close Protection Officers for a job that I believe only requires those holding Door Supervisor qualifications and will therefore be cheaper, also can a larger company not supply the same type of security staff?
Simply put, flexibility and overall quality. You will discover that a smaller security company has an improved relationship with their staff as it is more intimate, plus their workers will have a different way of thinking to those working for a major firm.
To put it succinctly, they will be of a higher professional standard, have an improved sense of work ethic and be highly experienced.
Initially you may flinch at the difference in cost between the two types of security officer but when you realise what you are getting for your money then you will understand that it is the best value possible.
In fact, what you are getting for your money is a far superior operator in all aspects, someone who will be able to carry out a varied amount of security related tasks over and above those that a door supervisor can and do so at a standard that is greater than the one stipulated by the SIA.
If you are still not swayed, then I wish you the very best of luck because when your cheaper option causes embarrassment to your client and their occasion by robbing the patrons or by running off when they see police drug dogs or when they start fights for their own personal pleasure and yes we have witnessed all of these first hand whilst subcontracted to these major security companies, then do not say you were not well-informed about why not to employ them.
So just how do you know if you are hiring the right security company? The best way is to go back to the techniques used before absolute belief in the SIA badge and that is through word of mouth, others recommendations, testimonials and references from people who have had a great deal of satisfaction from using a particular company.
You must understand that a smaller firm knows only too well that it cannot stay in business if the reputation of the company has been tarnished through supplying anything other than the very best security personnel and services.
by: Jonah Derwent
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