Every summer millions of people around the world are on the move. The number of travelers in the ports, railroad and bus stations and airports is tripled. Everyone tries to make their vacation as relaxing and pleasant as possible. For you who go by air in particular there's a winning way to protect your journey. The solution goes by the name of SecureBag and consists of wrapping all types of luggage in a highly resistant special film. Included in the service is additional insurance for loss or damage of your luggage.
It takes less than 30 seconds to wrap your luggage. The wrapping can be completely recycled and is non toxic and conforms perfectly to whatever size or shape. It protects your luggage from accidental opening and tears, humidity and rain. An adhesive seal with an alphanumerical identification code is applied to the wrapped luggage.
This luggage wrapping service is available at every TrueStar Point, a sales point managed by one or more operators and easily recognizable by its striking design.
The personalized telephone customer care support aims to provide a high value-added passenger service in the event that your luggage is lost or you have any other complaint.
TrueStar Group's customer care team works proactively with the airlines, lost and found services and insurance companies to deal with any claim.
The concept was developed by Fabio Talin, founder of the TrueStar Group S.p.A., currently with over 100 sales points in 33 airports located in 13 countries.
In 2009 the TrueStar Group wrapped over 3.5 million pieces of luggage, making it a world leader in the sector, with a turnover of around 23.5 million euros, an EBITDA of around 4.3 million euros and a net return of 2 million euros