Smart Diary was born of a simple idea that already exists across the Atlantic for
over 5 years to make an appointment from home in the evenings or weekends.
The online appointment making software was developed by Smart Concept society and benefits from the experience of the first users. Still, many professionals do not want to part with their paper diary which is mostly very dear to them. Therefore special attention was paid to the ergonomics of the calendar used by these professional. This work has been done with health and well-being professionals in order to achieve an intuitive and accurate result. The result of these months is a product that fits completely with the habits and customs of each user. As a beauty salon using the calendar application and management of schedule while a dealer uses the management agenda for workshops and technical control centres.
It is now quicker to enter an appointment in the Smart Calendar than a paper calendar. In fact the customer record automatically backs over the letters entered by the user. Now the appointment is visible in the calendar but not on theinternet which shows that availability.
This software has become as practical as a paper calendar. But then what's the point of doing the same? Well, the biggest strength of online calendar is that the agenda will work for you automatically. In effect one day before the appointment, it sends a mail reminder to the customer and then only hours before the appointment, the software can also be customised to send SMS alerts. Now with this solution there won't be any forgotten appointments. The missed appointments are now voluntary.
From the first weeks of using the calendar, the rate of absenteeism is reduced significantly. This very flexible system decreases your load time to answer the phone in case you are no longer available for your clients or patients.
So you have more customers who come and spend less time on the phone. For their part, customers appreciate being able to choose when they want an appointment that best suits their own schedule.