Managing Generations: 5 Hot Tips For Mitigating Millennial Surprises In The Workplace

A lot of business owners and managers today end up dealing with "surprise circumstances"

once they have hired Millennials, the youngest generation in the workplace. Surprises come from assumptions of what you expect them to know about work and may include excessive use of personal technology, failure to arrive at work with reasonable notice, dress that doesn't fit your work environment, and balking at tasks that don't have meaning for them. In some cases they generate frustration and in others, higher turnover costs.

If you haven't learned from Millennial surprises yet, you will find these tips for on-boarding young employees save you time, money and frustration.

Tip #1. Deal with predictable, hot-topics early on in the first round of interviews. Bring them out in the open right away, couching them in a description of your company culture and how the work of each employee supports it.

Tip #2. Hire with clear expectations. Have your Millennial employees balked at menial tasks? Even Gen X complain to me about the performance of Gen Y, as though they don't want to work. Make it clear in the first interview that there is challenging work and there are mundane tasks in the job description and both require best effort.

Tip #3. Hire on a trial-period. Doing this, Millennials are challenged to show their very best work right away. They are looking for valuable experiences for their career. Tell them that unless and until you see commendable performance, the work experience has little value for them besides pay.

Tip #4. Give clear expectations with every assignment. Help them perform well right away and you might keep them around longer. Clear expectations help young employees experience success quickly, which keeps them motivated.

Tip #5. Spell out the opportunity you offer for their future. Millennials want challenge, meaning, supportive bosses and coworkers, and help for their careers. What you offer new employees can have value for them beyond mere pay with added potential for their future.

You may give Millennials opportunity for...

Immediate gratification through one-on-one contact with customers

The challenge of learning sales, retail operations, and quality customer service

Meaning for helping create happiness in peoples' lives

A valid work-experience for their resume. Offer to help them write it based on the job description

A hardcopy and digital Employer Recommendation

A clear career path, simple as it might be with opportunities based on increased levels of responsibility

And, these few incentives are easy and inexpensive to implement.

by: Tinker Barnett

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