Medical Billing- Three Ways to Prevent Leakage
Medical Billing- Three Ways to Prevent Leakage
Leakage is defined as an amount that is lost because of leaking. For medical practices, this isn't water from a hose with a hole in it. This is money that belongs in the business that, because of a lack of detection, and any proactive action, vanishes.
There are three major causes of leakage in medical practices.
Patients Who Drift Away
Patients, unfamiliar and uncertain, can simply become overwhelmed with the medical system. Especially when one is dealing with a serious condition as a new experience. An example of this might be an elderly patient who misses an appointment and does not reschedule. Or a patient who lets a prescription lapse not knowing they can contact a doctor for a refill or a review of their medication situation.
Using a medical scheduling and billing system that are fully compatible with each other can help staffers keep track of each open case. Reports exist that can make sure each visit is accounted for and automatic reminders are generated.
Authorized Visits
When your patients need additional care, are you and they following through by:Using all of the authorized visitsAsking for additional authorization, if necessaryOften manual systems like sticky notes to log books to binders are used. They can prove to be hard to maintain resulting in unreliable data. Plus, it's difficult to make sure the front desk and the practitioners are always in sync regarding all of the activities involved in patient treatment.A management system that uses a front-office workflow manager along with an automated tracking system is the answer. That way all staffers will know the authorized visit totals and when additional care needs to be requested.In addition, as you know a follow-up authorization means that the appropriate documentation is necessary to comply with the request. Rather than using dictation or manual notes, practitioners will want to use an electronic documentation template. This could include a main point checklist that can not only save time, but also provide access to the data for everyone. Reports can be easily generated and printed to a PDF file.Exiting PatientsIn addition to slipping between the cracks, patients can just leave if the proper attention is not paid to them, they do not see quick results or if the treatment is painful.A letter indicating the schedule of appointments and a motivational message to stay with the treatment schedule can be automated with specialized software.Automated reminders can also be sent out via phone, text or email keeping the appointment at the forefront of the patient's day.Another system enhancement that can prevent leakage is a patient portal. This is where a patient can be interactive with their own situation and reschedule, read inspirational messages, and view their appointments. http://www.articlesbase.com/management-articles/medical-billing-three-ways-to-prevent-leakage-3780634.html
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