Medical Dictation Services: What Do They Do?

Medical dictation services are the foundation of the business element of medicine

. Accuracy in dictation is essential, not only for the patient's health but also for the coders of the medical establishment. Codes being improperly assigned can have an affect on how insurance companies reimburse hospital services, labs and doctors as well as what insurance companies will and will not cover for a particular patient.

What Transcriptionists Really Do

Medical transcriptionists take the spoken dictation via digital recording, PC, or phone and translate them into written form. Transcriptionists are not everyday people who are simply experienced at typing. Rather, most transcriptionists have specialized training in medical terminology areas such as radiology, physiology, pharmacology, anatomy, obstetrics, various surgical procedures and more.

These medical transcriptionists often have special certifications to prove their credentials. They must understand what is being dictated so that they can ensure accuracy when translating a patient's record as well as recognize errors within the dictation itself. Numerous times, transcriptionists have discovered conflicting dictation and in turn pointed it out to a medical establishment and saved they establishment both money and time.

Finding a Medical Dictation Service Provider

The ultimate goal is finding a dictation company that will provide accurate transcription. While you could rely solely on a company's reputation, it may be better to give a company a brief trial run and see how accurate they are for yourself. Most medical dictation service providers will offer a free trial run.

There are several things that you should look for during this trial run. First of all, what is the company's response time? Do they employ representatives that are knowledgeable, helpful and courteous? How accurate was their trial work? This dialogue, response time and work provided should give you a good sense of how the medical dictation company operates.

Ask the company about the training of their medical transcriptionists. Will the company be able to assign a transcriptionist that is well-versed and experienced in your area of expertise? Will the company assign a different transcriptionist each time or can you expect the same team working on your dictations? One advantage of having the same medical transcriptionist deciphering dictation is they would become more comfortable with your voice, accent and inflections as well as your expectations.

How secure are the medical dictation company's data transmissions? Can they provide your transcriptions in the appropriate format? A medical dictation service provider worth its weight will work closely with you to create templates as well as other formats that suit your individual dictation needs.

There are a number of things to consider when choosing a medical dictation company to handle your transcription needs. Therefore, make sure to take advantage of any free trial offers and ask the company about the training of their medical transcriptionists. Inquire about the company's technology as well as how often the company upgrades their systems and software. A medical dictation company that is able to stay competitive in the field of medical dictation will ensure that they have the most up-to-date and effective software to provide their clients with the best output. All of these factors play an important role in finding the most efficient and accurate medical dictation service provider for all of your needs.

by: Colin Christie

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