Mobile Workforce Management Strategies

Mobile phones have become such an important tool in our life that no one can imagine his/her life without them

. These phones have become our necessity and are used by everyone nowadays. Mobile phones have gained such an importance that one can be seen forgetting his keys or any other item at home, but we have never seen anyone forgetting his mobile phone. People can be seen using their cell phones while driving a car, while walking, doing exercise..list goes on.

It is the power of communication and the communication is spreading its wings in all directions. Looking at this trend handset manufacturers are coming out with latest devices with innovative features. We will see mobile devices like Smart phones, iPads, tablets etc. are used by students, employees and other individuals.

With the rapid involvement of mobile devices in the work environment has raised an issue in front of these enterprises, managing the growing mobile workforce. Since the trend of BYOD is in full momentum, employees are carrying their mobile devices to their workplace. With the help of their devices they can share, complete their tasks, access information and many more..

It is good to know that enterprises are allowing their employees to bring personal devices under Bring Your Own Device trend and in some cases they are sponsoring too. As it has been discussed above that managing these devices is a major concern for the organizations, BYOD has taken this issue at the next level. So to manage this trend and its challenges mobile device management is a solution. MDM is a diversified field catering to many problems of device management.

Under enterprise mobile device management solutions the mobile workforce is managed from one central location. The devices needs to be registered first and they are deployed over the network. All the added devices are then monitored, controlled, managed Over-The-Air mechanism. This is a very powerful and intelligent tool as it detects automatically where the device is getting connected, what is being shared, when and to which other device it is getting connected and many more. Since employees are bringing their own devices so with the help of these enterprise MDM solutions personal and corporate data can be managed. As soon as the employee leaves the office premises, he cant access the corporate data and vice-versa. It will directly send a notification on the device that corporate data cannot be accessed. So with this enterprises can get away with the fear of losing or accessing of their corporate data.

Some parts of Mobile Device Management Solutions like Remote Mobile Diagnostics and Remote Mobile Access are also used by telecom operators. These MDM solutions equip the call center agents with a platform with which they can directly fix customers problems. For instance any caller calling the helpline to get hi problem fixed, so with the help of RMD and RMA tools agent can directly diagnose the problem by taking remote access of the device. Agent will have the mobile screen in front of him. The problem will be diagnosed automatically and will be fixed. This will make customers more satisfied; hence as a result customer will feel delighted.

So managing the devices is not a difficult task with the mobile device management solutions.

by: Reema Bajaj

POST COMMENT

Simple Yet Effective Strategies To Maintain Your Air Conditioning System 3 Strategies To Making 2012 Great For Your Career Learn Appropriate Forex Trading Strategies From Forex Forum To Mint Money Memory Training Strategies - Real Ones That Can Help You Today Best Practices For Partner Portal Strategies Bird Watching Strategies For Rookies Vertical Leap Might Be Elevated With These 3 Uncomplicated Strategies Superior Roughing Strategies From Zw3d Quickmill 3 Strategies For Controlling Your Meal Proportions Strategies For Acquiring An Ex Back Some Strategies You Can Use To Get Your Ex-boyfriend Back Strategies For Getting Out Of Debt 5 Strategies To Kill Your Sugar Cravings