New Trends Being Developed Through The Internet Online Restaurant Bookings

A few years ago, it was very common if a new restaurant opened up and people wanted

to enjoy the delicacies that it had to offer, they would go in person and book their table, the novelty factor of the restaurant was high so it would be crowded as it would arouse the curiosity of the local people. To make it easy for the customer, the trend of booking a table on the telephone began but again this method was not foolproof and had negative issues so to eradicate the problem completely and make everything comfortable for the customer, the trend of 'restaurant booking online' began.

In today's times, rules in the market have completely changed, the customers know their needs and are not ignorant at all. The customer is literally 'God' and everything is developed in the market keeping the convenience of the customer in check, this is the thought which was kept in mind while bringing forth the trend of online restaurant bookings The idea is that the customer does not have to do anything, simply enjoy their meal and that they do not have to face any trouble while securing a table for themselves in their favorite restaurant.

When this trend had not entered the world of hospitality , the customers had to browse through various means to get the number of their restaurant and secure a table and if that did not work, they had to go physically and book a table but this trend finishes all these issues and all this work is done by the agency that books a table online for the customers. In short, a few years ago used to say, "book my table" on the phone but now this task happens with the punching of a few keys online.

The internet is definitely living up to its purpose and is being used to introduce interesting trends such as 'restaurant booking online' to the Indian masses and classes. Such trends are definitely improving the life style of the average middle class man. The evidence that this trend has been welcomed with open arms by the Indians was a survey which showed that the online booking of restaurants has seen a steep rise in the past two to three years and that booking tables on the phone or physically were slowly vanishing from the hospitality scene.

The online system of booking tables in restaurants is yet another testimony to the fact that a certain 'eliteness' has entered hospitality. Modernity is indeed pushing out the traditional method which was a source of inconvenience to the customers. It is also observed that such trends are placing the spotlight on India in the global market and it is definitely contributing to its growth. This trend is also bringing light to the fact that in today's market everything is about the comfort of the customer and how this comfort can be increased leading to a dual benefit for the customer as well as the restaurateurs and the agencies that offer such services.

by: Aliya Sen

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