Number Translation Services Explained

Number Translation Services, or NTS as it is better known

, is the service of routing a call on non-geographic numbers such those beginning with 07, 08 or 09 to another hidden mobile or fixed line number. These numbers are called freephone numbers as well because the caller is not charged for the call; instead it is the receiver of the call who bears its cost. Number Translation Services help customers call a business free of charge regardless of where they are located. Local Call Free Access, National Call Free Access and Premium rate Services are some of the several fee based sub categories of Number Translation Services. They are applicable to number ranges such as 0800 numbers, 0844 numbers, 0845 numbers, 0871 numbers and others.

Most 08 numbers that typically use the Number Translation Services to route their calls to a standard fixed line number beginning with 01 or 02. The most significant advantage of Number Translation Services is that the underlying fixed line number may change but the published 08 number need not change. The same 08 number can be overlaid on the new telephone number.

Originally, Number Translation Services were used to allow callers to dial local calls to the called party regardless of the geographical location. This allowed the caller to save money particularly if the underlying number was not a local number.

The other benefits of Number Translation Services include the call statistics available with the packages provided by most telecommunication companies. With advanced the call management system, even those sophisticated features that were hitherto unavailable for small businesses are now affordable and accessible to all. By keeping an eye on the incoming calls, businesses can have complete control over their operations. The number of missed calls, the average duration of the call, the number of incoming calls etc. give a complete overview of the operational efficiencies of the organisation.

Number Translation Services are usually used to connect customers to a wide range of entertainment and information services including help lines, banks, pay as you go internet services, public and government services etc.

When a customer calls an NTS service, the call is received by the telecommunications provider of that service. A share of the money paid to the phone company for the call is passed on to the telecommunications service provider who in turn passes on a share to the company offering the service you wanted. This is the revenue sharing system that works in Number Translation Services.

To know more about freephone numbers, premium rate numbers and 03 numbers, visit Numberstore website.

by: Kieron James

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