Offline Marketing is Just as Important as Online Marketing

Though, of course there is no replacement for good old fashioned customer service

. The majority of internet marketers lack customer service and inquiry response programs. As a result, many online visitors to your site will already have painted your site as a poor service provider before they have even contacted you. The majority of websites also have poor navigation, which makes it difficult for your visitor to find what they are looking for. Many sites were created with a marketing view, not a customer service point of view. The kinds of relationships you can forge with offline marketing cannot be reproduced online. Building a seller-customer relationship and creating real bonds is irreplaceable and builds a huge network of loyal customers that will come back to you time and again. This absolutely cannot be replicated with Internet marketing, really going to show that offline marketing is here to stay!

Offline Marketing is Just as Important as Online Marketing

By: Sharon Boggs

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