At some point, creating a fulfillment process that is scalable and allows for growth
becomes a priority for every type of online retailer and should be part of their business planning. Figuring out the tipping point that requires a business to go from handling online order fulfillment "in-house" to outsourcing the process to a fulfillment center partner is a decision that involves many factors. It is important to understand the current operating costs to manage the ecommerce order fulfillment process, future needs to accommodate growth, and costs with potential outsourcing partners.