Online Salon Appointment Book And Software

Your client leaves you a voice mail that he or she wants to book an appointment for Monday at 2pm

. You are on vacation and don't know about that appointment until Monday morning. Or even worse, Monday at 2pm is already taken by another client. The only solution to avoid this is online appointment scheduling book or software for your Salon and Spa.

I am surprised at how many Salons and Spas still do not over online appointment scheduling to their Salon and Spa clients. I am also surprised at how many Salons and Spas use salon appointment book or Software that doesn't have an online appointment scheduling option.

Online appointment scheduling should be provided as an option on your Salon and Spa website. This is typically integrated by pasting a "Book Online Appointment Now" image and having that hyperlink to your online appointment scheduling software. The client should be able to click on a calendar, then select their service provider (stylist, nail specialist, massage therapist, etc.), then click on a date to see available appointment times and then book the appointment.

Your online salon appointment book (software) should then confirm that appointment with an email. Your staff should also follow up on the next available open date to touch base with that client. Your online software should also be flexible enough to disallow any changes or cancellations to an appointment within 24 hours of the actual appointment.

Online salon appointment book or scheduling software should also have the flexibility to request a credit card number to secure the appointment on a client-by-client basis. You see some clients keep their appointments no matter what is going on in their life that day. For these people, you don't need to prompt for a credit card. But for those other clients who are constantly flaking out, you will want to ask for the credit card number.

You definitely want to ask for a credit card number when a NEW CLIENT is booking an appointment. The online appointment scheduling software should have an area to set up a profile for a new client. You'll also want the online appt software to do a $1 authorization on the card to ensure the card provided is accurate.

You'll also want to make sure the online appointment scheduling or salon appointment book (software) only allows the proper number of digits for each respective type of card. All of the appointments booked online should then post immediately to the same Salon software and Spa software system you are using to prevent double-booking by the receptionist who is booking appointments at the same time during business hours.

Some Salons and Spas will even set aside a time window for just new clients who are booking online. And then the online appointment scheduling software can then also offer them a premium as a new client. And be sure to give that new client a coupon to return that will expire within the month to get them to come right on back.

You will also want to ensure your online appointment scheduling software captures the client's email address so you can add it to your outgoing email marketing campaigns in your Salon software and Spa Software.Now you can schedule these online in real time.

by: Online Calander

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