Orca Card
www.orcacard.com/
www.orcacard.com/
The ORCA Card, which stands for "One Regional Card for All", is a contactless, stored value smart card used for payment of public transport fares in the Puget Sound region. ORCA was introduced on a limited basis on April 20, 2009, to be followed by an extensive public launch in late 2009.
Contents
1 History
1.1 Introduction phase
1.1.1 Launch timeline
1.2 Public beta test
2 Technology
3 Agencies
3.1 Current
3.2 Future
4 Products
4.1 E-purse
4.2 E-voucher
4.3 Regional pass
4.4 Agency pass
5 Features
5.1 Transfers
5.2 Fare preset
5.3 Card registration
5.3.1 Balance protection
5.3.2 Autoload
5.3.3 My ORCA account
6 Privacy concerns
7 References
8 External links
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History
Central Puget Sound transit agencies have collaborated in a region-wide fare system since 1991 with the introduction of U-PASS and later FlexPass. In 1996, voters approved Sound Move, which called for an integrated regional fare policy for a "one-ticket ride." That goal led to the creation of the PugetPass in 1999, which allowed transit riders to use a single pass for five transit agencies. On April 29, 2003 an agreement to implement a smart card system between the seven agencies in the Central Puget Sound Regional Fare Coordination Project (Sound Transit, King County Metro, Community Transit, Everett Transit, Pierce Transit, Kitsap Transit and Washington State Ferries) was signed along with a $43 million contract awarded to ERG Transit Systems as the vendor of the project. The ORCA card was originally anticipated to be operational in 2006.
Introduction phase
On Friday, April 17, 2009, ORCA announced the limited rollout of the regional smart card beginning April 20, 2009. The limited rollout will allow remaining technical issues in the system to be resolved. An extensive rollout and public outreach campaign follows in June 2009. Blank cards will be available at no charge during the introductory period after which a card will cost $5 ($3 for reduced fare permit holders). Users of PugetPasses, FlexPasses, and other passes will be gradually transitioned to ORCA.
Launch timeline
The ORCA launch press kit gave a launch timeline as follows:
April 17, 2009 - Press release announcing launch of ORCA
April 20, 2009 - Orcacard.com and 1-888-988-ORCA call center launches. Customer Service Offices begin ORCA card distribution
May 2009 - Sounder Ticket Vending Machines (TVMs) begin ORCA card distribution. "ORCA is Here" inserts and posters appear in Customer Service Offices and on board buses, trains, and ferries. Begin switch of Reduced Fare customers and Business Accounts to ORCA (continues into 2010)
June 2009 - "ORCA is Here!" radio and print ads and bus billboards appear. Public outreach campaign with blank card distribution.
July 2009 - Link light rail service begins and Link TVMs begin ORCA card distribution.
Jan 1, 2010 - Elimination of intersystem paper transfers
Fall 2010 - University of Washington student and employee ID cards replaced with ORCA-integrated photo ID cards. U-PASS program switched to ORCA
Public beta test
Between November 9 and December 22, 2006 as many as 6,000 transit riders were asked to participate in a live test of the smart card system. The test was conducted on selected routes of the seven participating agencies. The University of Washington conducted a separate test for integrating ORCA with the Husky Card and U-PASS during the same period.
Technology
The card uses RFID, specifically ISO/IEC 14443[citation needed].
This section requires expansion.
Agencies
Current
The ORCA Card is currently accepted on:
Community Transit
Everett Transit
King County Ferry District (West Seattle and Vashon Island lines)
King County Metro
Kitsap Transit (Buses and Foot Ferries)
Pierce Transit
Sound Transit (ST Express buses, Link Light Rail, and Sounder Commuter Rail)
Washington State Ferries (single passenger fare only)
Future
Intercity Transit of Thurston County, Washington will accept ORCA cards only on Olympia Express buses from Tacoma beginning January 2010.
A Community Transit official said that the Whatcom Transportation Authority, along with Intercity Transit, will probably be the next system to join ORCA. He also said that in the future, other transit agencies from all over Washington, Oregon, and even Idaho could join the system.
ORCA readers will be added to platforms of the South Lake Union Streetcar in 2010. In the meantime, ORCA cardholders can show their cards to ticket inspectors as proof of payment on the Streetcar.
Products
E-purse
An ORCA card can be used as a stored-value card through a function called the electronic purse (E-purse). The E-purse holds value that can be used like cash to pay fare. The minimum value that can be added to an E-purse is $5. The maximum value that can be stored in an E-purse is $300.
E-voucher
Funds can be added to an ORCA card by the card user's business under the ORCA Business Choice program which allows businesses to add funds to employee ORCA cards on a monthly basis. Employees can apply the E-voucher funds to the purchase of a monthly pass or the funds can be converted to an E-purse. Any unused E-voucher amount at the end of the month is removed from the employee ORCA cards and refunded to the business.
Regional pass
The regional pass, similar to a PugetPass, allows unlimited travel on transit services in the region, except Washington State Ferries, for a specified period of time. Regional passes are valid for payment of fares up to the value of the pass. Pass values available range from 50 to $4.75.
Agency pass
An agency pass covers rides on a specific transit agency's service. Examples include Washington State Ferries' monthly passes, Metro ACCESS paratransit passes, and Metro vanpool passes.
Features
Transfers
ORCA cards allow a two-hour transfer from the time fare is paid. If an E-purse or regional pass was used to pay fare, transfers are allowed on any bus or rail system in the region. If an agency pass was used, transfers are allowed only on services within that agency. Transfers are stored on the card and automatically calculated for the user. Transfers are not given or accepted on Washington State Ferries.
Fare preset
ORCA card users paying with an E-purse can set their zone preference for King County Metro and Sound Transit services where zone-based fares are used. For example, a person who regularly travels one zone on a two-zone bus can preset their zone to avoid having to tell the driver to change the zone preset on the reader.
Card registration
Several features of the ORCA card are only available when it is registered.
Balance protection
Balance protection protects the user from losing any value on the card when it is lost or stolen. A replacement card is issued with its value restored for the cost of a new card if the card is registered.
Autoload
An Autoload automatically adds transportation products to an ORCA card on a regular basis using a Visa or MasterCard. Examples of autoloads are adding value to an E-purse when its balance falls below a certain amount and recurring purchases of monthly passes.
My ORCA account
A My ORCA account can be created on the ORCA website to monitor and manage ORCA cards. The account lets the user view transportation products stored on their card (E-purse balance, validity period of passes), transaction history, purchase additional ORCA cards for others, setup an Autoload, set fare presets, and report lost, stolen, or damaged cards.
Privacy concerns
The ORCA card, especially subidized ones may be used to track users. Information regarding the trips of a card's user's trips may be released to third parties including employers who subsidize the cards. Many other parties may also obtain detailed trip information.
References
^ a b c King County News Center, ORCA smart card limited rollout gets underway
^ Intro to ORCA/Husky Card Presentation. UW SocTech, Spring 2007
^ Sound Transit. "Sound Movehe 10-Year Regional Transit System Plan". 1996.
^ a b "Transit Agencies Gear Up to Test mart Card" (pdf). Central Puget Sound Regional Fare Coordination Project. 2006-08-28. http://web.archive.org/web/20070109151050/www.orcatest.com/press_release.pdf. Retrieved 2009-02-14. (via Archive.org)
^ "Smart Card - Signing of the Interlocal Cooperation Agreement and Vendor Contract". Central Puget Sound Regional Fare Coordination Project. 2003-04-29. http://metro.kingcounty.gov/prog/smartcard/sc_signing042903.html. Retrieved 2009-02-14.
^ Seattle Transit Blog - ORCA Rollout Begins Monday
^ Trip Planner Tips - Fare and transfer information
^ University Transportation Committee Meeting Minutes, October 14, 2008 page 2
^ UW Commuter Services: ORCA Smart Cards
^ King County Water Taxi fares; See page 4
^ Where to use the ORCA Card
^ What is happening to the PugetPass? (Intercity Transit) 2009-12-03
^ Transit agencies unveil all-purpose pass
^ Riding Seattle's rails, ferries, buses, ORCA style (Contactless News) 2009-10-06
^ The Streetcar, light rail, and ORCA
^ a b c ORCA: Fare Products/Card Types
^ ORCA Business - Products Available for Sale
^ a b ORCA Products List
^ ORCA: Transfer Questions
^ ORCA FAQ: Fare Questions
^ a b ORCA FAQ: Password and Account Questions
^ ORCA FAQ: Revalue Questions
^ "Is Big Brother watching your ORCA card?". The Seattle Times. 17-DEC-2009. http://seattletimes.nwsource.com/html/localnews/2010537022_orcacard18m.html.
^ "RCW 42.56.330 Public utilities and transportation.". Washington State Legislature. 2007. http://apps.leg.wa.gov/rcw/default.aspx?cite=42.56.330.
External links
FAQ about ORCA by University of Washington graduate students.
Information on ORCA from Metro Transit
ORCA Fact Sheet from Kitsap Transit
Fact Sheet from ERG (archived page)
Official ORCA Website
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Mass transit in the Puget Sound region
Local and Express bus
Community Transit(list of routes) Everett Transit Intercity Transit Island Transit King County Metro(list of routes) Kitsap Transit Pierce Transit Skagit Transit Sound Transit(ST Express)(list of routes)
Light rail
Link Light Rail(list of stations): Central Link University Link North Link South Link East Link
Streetcar
Seattle Streetcar Network: South Lake Union Streetcar First Hill Streetcar Waterfront Streetcar
Tacoma: Tacoma Link Tacoma Streetcar
Commuter rail
Sounder
Bus rapid transit
Swift RapidRide
Ferry
Kitsap Transit Washington State Ferries King County Ferry District: West Seattle Water Taxi
Intercity rail
Amtrak: Cascades Coast Starlight Empire Builder
Monorail
Seattle Center Monorail Seattle Monorail Project (defunct)
Other
Satellite Transit System Downtown Seattle Transit Tunnel ORCA Card
Italics denote lines or services which are planned, under construction, or otherwise not operating at the present time.
Categories: Fare collection systems | Contactless smartcardsHidden categories: All articles with unsourced statements | Articles with unsourced statements from August 2009 | Articles to be expanded from August 2009 | All articles to be expanded
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