Overcoming Resistance To Change

Resistance to change is something most leaders come across at some point in their career

. We all know that people tend to dislike and/or avoid change ... human nature naturally resists anything that upsets the normal flow - which is why the status quo often persists long past its usefulness. As a team leader, you must work with your colleagues, providing tools to overcome resistance to change. This is a delicate process, but you can accomplish it with skill. These tips will assist you in understanding and overcoming resistance to change.

Information is Key

You can expect a range of emotions to crop up as soon as change is in the air. Your team members may be confused, angry and defensive. One of the best ways to overcome resistance to change is to open up and create a productive environment. Be available to answer questions and provide information. Accept feedback. If there is any flexibility in the situation, allow open discussion, with a productive dialogue between you and your team.

There will always be situations where you really have no control over the change that is taking place. If you are taking orders from a corporate office, it's not your call. This situation should be seen as a positive situation for a team leader, but also requires caution. Your goal is to support the decisions made, while generating a feeling that you are on the same page as your colleagues. It's a fine line, but will be essential for the overall success of the transition.

Create a Big Picture

Don't be surprised if team members become bogged down in the day-to-day aspects that are part of this transition phase. In fact recognize that this is simply part of the process. While providing time and space for these feelings to play out, you need to create a big picture to focus on. Team members feel a part of the process when they can see how their own activities contribute to a larger goal. Create opportunities for performance and recognition during the period of change; incentive programs and performance goals can reduce resistance to change.

Point Out Strengths

Resistance to change has many roots. For some, an awareness of their own inadequacies is the real issue. Your team members have habituated the way they get things done. They understand their jobs and what you expect of them. When this familiar territory disappears, insecurity enters the office. Your job as a team leader is to let your associates know that they have value to offer. Just knowing that you have confidence that they have the ability to perform can reduce resistance to change. In addition, stop hiding your own struggles. Show the team that you also are apprehensive. Admitting your own human emotions can lead to a greater feeling of trust, making the team more cohesive.

There is change occurring constantly. However, most situations bring small changes that lend to gradual adaptation. It is when a change is suddenly thrust upon people that a higher degree of support and involvement is needed. Expect this resistance to change and actively work to minimize distress. Provide understanding, resources and information. By doing so, you will find that your team pulls together and the daily operations quickly find a new groove.

by: Shelley Holmes

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