PBX Phone System - Manages Telephone Calls within a Business
Author: John Kinskey
Author: John Kinskey
With the support of various sophisticated features, a PBX phone system manages telephone calls within a business organization with great competency. Equip your business office with this innovative telecommunication system to provide excellent customer support services.
Communication System with Unbeatable Features
Highly advanced PBX phone systems are helpful to meet the communication needs of small and medium business organizations and home office professionals. To manage your business calls efficiently, this phone system is incorporated with user-friendly call handling features such as:
Automatic call distribution
Find me follow me call forwarding
Auto attendant
Call conferencing
Voice to email
Fax to email service
Call waiting
Caller ID
Incoming calls are professionally handled by the auto attendant functioning as a virtual receptionist. It receives all callers with appropriate welcome messages and offers menu options such as dial by name, dial by extension, zero out to live operator and more for connecting calls to the exact destinations. It can manage numerous calls coming together without sending conventional busy signals to the callers.
Maintain Uninterrupted Communication
Calls to your official numbers can be forwarded to your alternate land phone numbers and cell phones assigned as extension lines. Thus you can maintain constant communication with your clients and workforce in distant locations right through working hours and non-working hours. The calls that remain unanswered in the extensions are directed to the voicemail system, allowing the callers to leave voice messages for the concerned person. Thus PBX phone systems eliminate any chance of missing calls from your potential customers.
Voice to email feature forwards the voice messages to your email account as audio file attachments. Hence you can stay connected with your customers and business office even while traveling.
On-site Equipment Not Required
PBX equipments are maintained by the service providers at their site; they also perform on time maintenance services and upgrades. Therefore you can focus more on your business without worrying about the expenses required for buying, installing and maintaining PBX equipment.About the Author: