Panasonic Call Recording-sorting Out Numerous Professional Issues
The revolution in technology and communication has played a crucial role in compelling
the phone makers to come out with an alternative that can solve various personal and professional issues via phones. The call recording is a feature incorporated with the present gadgets to provide the users with ability to record conversation being made over the phones. Now-a-days, there are numbers of phone brands which are rolling out a series of gadgets that are equipped with such a feature like call recording. Panasonic is one of the leading phone manufacturers which have their unique presence when it comes to introducing such gizmos that are endowed with amazing call recording feature. Without any doubt, Panasonic call recording. allows the end users to record the call duration, time, date, caller ID and/or dialed number with the call recording.
Panasonic call recording is a sort of recording that is connected directly to the Panasonic phone with the presence of its interface. The Panasonic interface provides you with an ability to record only a couple of phones as well as giving you an opportunity to record your whole center. You can trust it, whether you have a Panasonic DBS/ICX, KXTD, A-Series or other Panasonic phone systems.
Another option that can help you in doing this process is recording across the incoming T-1s (trunks) to your Panasonic switch. You will not record the extension-to-extension calls using this type of recording as that audio isnt available to this type of configuration.
While using Panasonic call recording. feature, you can also take a help from agent evaluation forms and/or reporting. Most Panasonic systems come with this advantage. Your supervisors have the authority to prepare call evaluation forms for each type of call or each department. You can pause the call when it is replayed and now you are advised to make a detailed comment on a specific skill and then continue on with the evaluation.