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Payment Processing Guidelines For Airlines

Payment Processing Guidelines For Airlines


E-commerce sites of airline tickets should be in a way that includes the following best practices are built:

http://www.airlinecard.pannipa.com/2009/11/07/payment-processing-guidelines-for-airlines/

Clear display change fee policy and pricing. Informing the customer in advance about the conditions and terms of the change fee policy and the amounts will be assessed contribute to disputes and related issues and chargebacks. This information should be provided to your customers on your website, so that they can test it before you buytheir tickets.


Obviously reimbursed display rules on both your booking and confirmation pages. By prominently displayed reimbursement rules for your reservation and confirmation pages to find your customers will have the opportunity to them prior to a purchase. In cases in which customers cancel their flights, they are more likely to have read your refund and the refund process will run more smoothly.

Use electronic tickets all the markets in question. Provide e-tickets, merchantsReduce costs and at the same convenience for consumers. However, since e-tickets are not to the billing address that is sent and controlled by the Address Verification Service (AVS), they create a higher risk than paper tickets. One way to reduce risk is required to present customers who use at the time of the trip, the credit card to purchase to make. To avoid customer dissatisfaction, you should clearly communicate this policy to your customers at the time ofpurchase.

Appropriate measures for foreign sales. If you were to allow third parties to purchase tickets to the traveler, you establish procedures to protect themselves against criminals who might use the information for legitimate payment card to get tickets on their own behalf. Consider the implementation of the following best practices:

Require third party buyer to accompany the same surname as the traveler or the ticket recipient during the trip.

Establish procedures to its customers directly to your physical office, unless you decide to sell tickets to third parties on your site.

Need Customer Site booking award flights to establish membership. Aggravated customers require a password to gain access and control to select award travel program. Lock access account after customers are not multiple times to enter the correct password. Failure to enter the correct password frequently an indicator that canRisk. You can access risks by locking account.

Determine the number of attempts before locking the wrong password.


Ask a method to check for legitimate customers, their personal safety and to re-access account.

Use automatic e-mail messages to inform customers about the lock.

Obtain, verify and store e-mail addresses. E-mail addresses can be stored in the booking and the customer profile for future communications. E-mailTest is declared invalid in important e-mails can be a sign of danger. Collect and store Internet Protocol (IP) addresses. A database of such addresses can help retailers develop fraud-screening tools based on transaction characteristics. Determine whether not require, or to present their credit cards to customers at the time of travel. customers call to make itself, around the time of travel, the credit cards they used to purchase can be a powerful tool for risk management. It can, however, lead to customer dissatisfaction, if not they can carry with them at the time of travel. Deliver paper tickets only to the billing address. This practice is clearly a risk of loss by reducing fraudulent transactions. require a waiting period of at least indicates six hours between ticket purchase and departure. Tickets purchased directly before a flight can be a fraud. clearly the terms and conditions of sale. Customers should knowall terms and conditions before booking a flight. Tell your customers the following:

http://www.airlinecard.pannipa.com/2009/11/07/payment-processing-guidelines-for-airlines/
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