Pc Remote Access And Screen Recording

Remote Desktop Software, also known as PC Remote Access software

, is poised to become some of the better known and most used software among computer users worldwide. The reasons for this predicted upcoming explosion in popularity are numerous, but some of the main ones include the incredible flexibility they provide to mobile workers, the improved efficiency they can bring to call centers and the unprecedented levels of connectivity they give classrooms of all types. With the recently released iPad and the upcoming iPhone 4, more and more users will be able to take advantage of this software, and use the power of their handheld devices to tap into the resources of their home systems. In this article we will examine some other ways in which this Remote Control Software can help a business and its workers save time and money while remaining as productive as possible.

Screen And Voice Recording Some PC Remote Access software solutions offer the ability to record the screen and sound of a given computer. This means that all the actions a user makes on their computer, and any sound they generate through the computers soundcard, can be recorded and stored digitally. A major advantage to this feature is the fact that the recording can be done without the users knowledge. This allows a call center manager to record the performance of their staff for the purposes of employee evaluation, increasing training procedures, improving overall efficiency and any of a host of other reasons. As the employee is not aware that they are being recorded, their performance will remain natural, allowing the employer to gauge their everyday performance, and better assist them in further developing that employees skill sets.

Despite the inherent advantages this feature offers to call centers, managers of all sorts can benefit from these screen and sound recording capabilities. Employee compliance can be monitored through this software, and if any violations or issues arise, the company will have video evidence to support their claims. There is also the opportunity for web designers and other developers to test how intuitive and well designed their websites, games or other software is. For example, a focus group can be called in to try out a new website for functionality and usability. This particular site may have a certain ad or feature that the developers are hoping people will check out, but there are also many other clickable items on the page to distract the user. Using this software the designers can record the activity of all members of the focus group. These videos can be played back later and the user activity dissected. If the proper changes are made at this stage, the developers can save significant resources. This methodology can apply to any setting where monitoring user or employee activity is advantageous to the employer.

Recording the screen and sounds of a users system can be a very effective way to improve productivity, enhance training methods, monitor compliance, remain aware of employee activity and many other things. In what way can this feature help you run your business more efficiently?

by: Tim Kennedy

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