Proactive Monitoring

Proactive monitoring is essential, if you want to get the maximum out of your network

. Proactive monitoring improves reliability of the system, enhances clients productivity and saves money that would be spent in IT support costs. Proactive monitoring is done 24X7X365. The software is configured to send you messages and alerts whenever an event occurs that needs attention.

Proactive monitoring system offers multiple levels of monitoring to guarantee maximum uptime for your server. The proactive monitoring run internally and externally of your server for redundancy.

At network level, proactive monitoring involves service and server monitoring. If a problem is detected, the staff is immediately informed about the problem and action is taken to correct the issue. The website owner is not required to take any action and the company that provides proactive monitoring service takes all the necessary measures.

How Proactive Monitoring works?

At the server level, many custom software packages are installed which find processes that have hung or failed and attempt to restart them. If the service does not start despite several attempts, the proactive monitoring service checks for various common problems and fixes any problems, which are detected, and restarts the service.

If the proactive monitoring system is unable to fix any issue, the support staff is notified which begin working on resolving the issue. The proactive monitoring system also checks for hardware health and notifies the system about any problems such as failed hard disk in a RAID array.

The proactive monitoring services provide several performance metrics on software level. The different performance metrics offered include server load, memory usage, CPU usage, disk I/O, server performance and many more. The information is presented in a graphical manner and it can be used in capacity planning purpose and can be used by the staff for diagnostic purposes.

Proactive monitoring helps increase productivity and improves performance on a daily basis.

by: Jenny Birkin

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