Project Quality Management Process
There are 3 Project quality management processes
, out of which, the first process, Plan Quality is done as part of the Planning Process group, the next Process Perform Quality Assurance is done as part of the Executing process Group and the last process Perform Quality Control is done as part of the Monitoring & Control Process group.
1. Plan Quality
The aim of the Quality Planning process is to identify the relevant standards required to execute the project effectively to achieve the desired quality level. Quality planning results in the creation of the Quality Management Plan.
Once all the standards for the Project are identified, the aim of the Quality Planning activities involves determining what work needs to be done to meet those standards.
The inputs for the Quality Planning process is the Scope Baseline, Schedule Baseline and cost baseline.In addition, Enterprise Environmental Factors and Organization process Assets are also listed as input, because the standards can either come from outside the Organization.
Some time, a technique called Design of experiment is also used for Quality Planning. In addition to the Quality Management Plan, which is the key output of this process, the other 2 important outputs are the Checklist and Metrics.
Also, one of the role of the Project Manager is to not only should he or she manage the Project but also improve processes in use on the Project to decrease the instances of defects and this save time and money. Such activities are listed in the Process Improvement Plan, which eventually becomes part of Project Management Plan.
2. Perform Quality Assurance
Once the Quality Planning is over, the next process in Project Quality Management is of Quality Assurance, which involves determining whether the standards are being met, the work is continuously improving and deficiencies are being corrected or not.
So the input for this process is the Work that has got completed and Quality Metrics identified during the Quality Planning stage.
The two key techniques used for Quality Assurance is Quality Audits and the Process Analysis.
The key output of this process is recommendations for corrective actions to ensure that if there is any deviation from agreed standards that gets corrected. Also, if necessary, the Organization Process Assets get updated.
3. Perform Quality Control
The key focuses of the Quality Control Activities are on correctness of the Work. Quality control helps answer questions like:
a)Is everything OK with the Project?
b)Does the Project Plan require changes to successfully execute the Project?
c)Will the Project Succeed?
Quality Control is done throughout the Project. So, the Project deliverables are inspected against the Planned Checklists. Also, the Quality Metrics measurements are continuously done to see whether the project quality is improving or not.
Quality control activities result in recommended changes, corrective and preventive actions and defect repair to integrated change control process.
by: Ramesh kumar
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