Today's massive and highly competitive global business atmosphere leaves little or no room for shoddy behavior and workmanship
. All businesses are looking for as many customers and clients as they can find.
If you are able to find a client who wants to do business with your company, the last thing that you want to do is to alienate that person with unprofessional tactics or employees who simply do not know how to deal with the way things are done in today's business climate. By training employees ands using the tactics of the Six Sigma program, it can almost guarantee that things can turn around the climate of the business and the results will be seen in the bottom line.
The sole purpose of 6 sigma training is to learn to spot the defects in the core process and systematically get rid of them, one at a time. The ultimate goal is to have a core process that runs with zero defects or deviations. 6 sigma standards mandate no more than 3.4 defects per thousand opportunities. An opportunity is simply a chance for non-conformance or deviation. The opportunity is actually when the process goes out of specification, resulting in a mistake. The trick is to catch the problem while it is small and manageable and before it blooms into a bigger problem.
Perfection is the ultimate goal of the Six Sigma program and it is done through a process of figuring out what works and what does not work. It means doing a great deal of research but it pays off in the long run. Quality is the key to Six Sigma.
Sticking to these concepts almost guarantees success in 6 sigma. It allows corporation to weed out defects in their processes in order to make customers happy. It enables the individual to set up a system of 'go-to people' within the company, who target the process constantly improving the system as they work through it.