Real Time Driver Management

Courier software is a giant type of inclusive program which includes a large host of different types of features

. These are meant to improve efficiency and customer service. In courier delivery software, real time driver management is one of the most valuable overall components to the software. It is so important because it can improve almost every aspect of the service that the courier offers their customers, as well as allowing them to offer some completely new services.

Real time driver management means that the people working in the courier office can see exactly where the drivers are at all times. They can also track and log the driver's movements. This is accomplished through the use of GPS technology. In every vehicle, either the vehicle or the driver themselves will be equipped with a GPS piece of hardware. The software then tracks the driver's movements. The courier company can put this to use in a number of different ways.

When drivers are all tracked on the software, it allows courier companies to respond to placed orders much more efficiently. When a quick pickup is required, they can easily look at the software and see exactly which driver is in the best position to make the pickup. They can also then electronically dispatch the driver to go and make the pickup immediately.

The driver management tracking system is also tied into the package tracking system. This is how customers are able to get real time GPS status updates on their packages. When they log into the online tracking system, the system pulls data from the location of the driver carrying their package to let them know where their package is at any given point in time.

The driver management tool also plays a very important role in improving driver efficiently at a courier company. The courier companies use this tool to monitor their drivers, and to find out how efficiently they are working. When providing performance reviews, they will take all the data from these reports and look at things like route choice, idling time, and time spent making pickups. By looking at all these factors, the courier company can reduce the amount of time it takes a courier to make a delivery, and can make them a higher earning employee. Improving driver efficiency also helps a courier company to keep their costs low, which can help to keep their prices competitive in the industry.

by: Calvin Couris

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