Having good courier software is what makes a courier company a great company or a bad one if they have not good courier software
. It has an effect on how much a company charges, and how accurate the courier company is at making timely pickups and deliveries. All of these things are major factors in how you judge a courier company and if you will do business with them or find someone new. Because so much rides on it, you should really stop and think about the courier delivery software a courier company uses. If you do not understand all the features on courier software programs you cannot make an honest judgment. One of the features of courier delivery software is real time driver management.
All good courier companies take managing the drivers in the field seriously. By increasing driver efficiency, a courier company can reduce delivery times. This will have a domino effect in the long run. By reducing delivery times the drivers can make more deliveries which mean more profits for the courier company. The increased profits will bring their rates down saving you and your business money. Proper driver management will have a positive effect on the courier company. This is all good for you.
Real time driver management can track everything a driver does in the field. That includes speeding in order to make a deadline. It is important to know when a driver is speeding. Traffic violations have a negative effect on a courier company. Making sure the drivers drive at the speed posted will be cost effective for the company. It ensures efficiency and will have a cost effective reaction.
A courier company can increase customer satisfaction by always knowing where the drivers are located. By knowing this the company can dispatch the closest courier to pickup emergency shipments, getting to the customer more quickly.
Some of the other things a courier service can do with the knowledge of knowing where their drivers are is to repattern routes, making them more efficient. By doing this they cut down on the use of fuel, and can make sure the drivers are being as efficient as possible. All of this results in savings for the customer.
By saving themselves money by tracking their drivers, the courier service is in a position to pass those savings onto the customer. Real time driver management is just one of the things that save courier companies money. Just think of how their courier software can save even more.