Reasons To Invest In A Hosted Voip Internet Phone Service

VoIP stands for Voice Over Internet Protocol, and is also known as IP (Internet or Broadband telephony)

. It is a new kind of telephone service that uses the internet as a means of voice transfer. A hosted VoIP internet phone service differs from a normal telephone service in a number of respects: there are no brass wires, and a telephone set may not be used either. This internet phone service converts the speaker's voice into digital format so then carries it to the recipient via the Global Network.

It is easy to install a VoIP internet phone service. You will simply need a broadband internet connection and an Analog Telephone Adaptor (or ATA), which VoIP service providers tend to provide for free. This does the job of converting the speaker's voice into a digital format.

The message that you wish to convey can be delivered regardless of whether a traditional landline, cellular or IP phone is used by the recipient. This has led to increasing numbers of telephone users switching to a VoIP internet telephone service as a way of making significant savings. Even long distance and international phone calls often cost little more than local calls, depending on the VoIP provider that you choose. There is certainly no need to invest in a PBX telephone exchange system.

The system is 'ready to go', meaning that it is easy to get your employees quickly up and running with the system so that they can start making free on-net calls. A business VoIP internet phone service may come with a host of features. Among the features that are likely to be available from the Personal Phone Manager (PPM) are abbreviated dial, call back queuing, call block, call forwarding, call pick-up, call return, call waiting, conference calling, dial tone and ringer patterns, direct extension assignment, do not disturb, group speed dial, hold, hunt groups, intercom, meet me conference, night mode, priority call, queuing, transfer, voice mail and unified messaging, TAPI and PC Integration and much, much more.

There may be advanced security on offer as part of the hosted VoIP internet phone service that you purchase. This could involve calls going through a high-level security data centre. There may also be a form of 'session border security' so that you can be sure that every call is securely delivered. There may be a firewall in place that has been designed specifically for VoIP, and that gives your VoIP internet phone service protection from being exposed to the public internet.

VoIP service and technology upgrades may also be available, and are applied remotely so that you do not have to worry about getting a maintenance man to visit your workplace just so that you can have the most up to date VoIP internet phone service. This process allows you to receive upgrades for your VoIP system the moment they are launched. It should also be possible to make calls to the emergency service numbers (such as 999) with a VoIP internet phone service. A good provider of VoIP solutions may also be able to customise features, technologies and applications so that any phone systems that you already have are fully integrated.

by: Dennis Scott

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