Receive texts online with SMS short code SMS Short Codes online - what are they
? If you want the ability to receive or send SMS messages online then you need to get this functionality enabled or pay for an additional service. Once set up you can communicate via SMS with groups of customers via your email.
These are used by marketing teams to promote a message or product to a customer group via their mobile phone. Once the customer has received the message they can respond straightaway and it will appear in your email account. It's ideal for live chat or customer service teams handling quick feedback from specific campaigns. Why use short codes? The short code normally is relevant to a particular campaign or event and customers use this code to get something back in return; more information or even freebies for a new product.
If used correctly you can integrate SMS short code uk into your campaign and gain increased loyalty from potential customers. If you are planning to run a campaign and want feedback from your customers then SMS short codes could be the perfect tactic to use. Working with a relevant short code you could ask customers to register for an event, ask for a call-back (perfect for car industry test drives), receive some kind of promotional voucher or even donate to a charity during a live programme. If you are testing something new then you can use SMS Short code to invite people to take part in a survey or look at your website via their phone. Benefits of using short codes in your campaigns Think about how many media messages your customers are bombarded with every day.
Using SMS short code gives you a quick and simple way for customers to get in touch. Unlike other forms of marketing you can also get an immediate response, as we carry our phones with us everywhere you have your marketing message in the hands of your target audience. More and more customers want to be contacted online or via SMS so they can keep track of commitments and bookings e.g. hairdressers or restaurant reservations. There are also opportunities to direct customers to areas of your website which can help to increase sales conversion.
Simple and easy to use Once set up it is very simple and easy to use, your team can just type from their keyboard and reply to inbound text messages from customers in minutes. All the responses are logged and stored so you can ensure you are complying with relevant data protection legislation.