Running A Bed And Breakfast? Reservation Booking Software Is A Must!

Whether you are running a bed and breakfast, a guest house

, a small country inn, a gite or a chambre d'hotes you can no longer rely on people telephoning to make a reservation. If you don't have room reservation software, it is hurting your business!

What's worse, you have no idea how badly.

A recent survey found that although many people still pick up the telephone when booking accommodation, there are a growing number who flat out will not book if they can't do it online. If you are one of the many guest houses who is yet to get to grips with web reservation software, then these people are visiting your website, but booking down the road. How many guests are you losing?

To some extent it is understandable. Most people running a bed and breakfast aren't computer or internet experts. If you search for room reservation software you will find a bewildering range of options from full blown hotel management systems - that seem complex enough to run a country - to free reservation software downloads which take for ever to work out, have no support, and frequently aren't up to the job!

So what's the answer? If you just want something that you can set up easily, and that is simple for your guests to use, how do you sort the competent from the over-priced and over-complex? How do you avoid wasting days trying to make a budget solution work?

You have two options. First, a number of room reservation software suppliers now offer free trials. There is plenty of choice so if you can't make it work in a few hours - or get adequate support - you can just bin it and start again. A bit hit and miss perhaps, but it's not costing you anything.

Second would be to go for a bed and breakfast reservation software which you don't need to download at all. A managed solution. Someone else handles the software and just gives you access to it via the internet. You need nothing more than a log-in and password. Some of the better ones even provide code to allow you to put the room reservation system on your own site. Far from being complicated, it's nothing more than copy and paste. A five minute job for you or your webmaster.

When you're running a bed and breakfast don't really want to be messing about with software - but not having it is undoubtedly costing you money. What you need is a simple, efficient solution that just gets on with it. The good news is, they are out there!

by: Bob Beacham

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