Satellite Tv Giant Indulging Malpractices

Satellite Tv Giant Indulging Malpractices

One of the highly ranked satellite TV giant, DirecTV is truly indulging malpractices these days. Although there have several complaints lodged against the provider for different issues with Better Business Bureau, but it seems that the company is continuing with its scams in different ways. In fact, in whatever way it can, it is deceiving customers and using them to a great extent to its advantages. Certainly, this is not expected of a company that enjoys a huge consumer database, which is still counting. More than that, it is highly reputed among people in the US, perhaps, which is slowly deteriorating considering its allegation and different incidents of goof ups.

We have come across different kinds of scams that has lined up against DirecTV, which can be early termination fee, billing disputes, horrible customer service, advertisement deceptions, unclear sales pitch, and lots more. Here is another incident of goof up faced by DirecTV subscriber regarding the NFL ticket pack. In fact, the impression of the company on the subscriber was not so good during the first stance while installation, but because of its brand name and popularity, the subscriber accepted the promotional offer of the NFL ticket and feel victim to its malpractices trap. Certainly, the subscriber feels that he was targeted' for the goof up, so that he remains with the company helplessly.

The complete incidence follows thus. A customer enrolled into the DirecTV subscription and there was technician at his place for installation purpose. However, in spite of several tries, he failed in doing it properly and it took another 4 people to complete. This was surprising was the subscriber to understand that that the DirecTV installer was did not know how to fix the surround sounds properly. Next he was provided a promotional offer for the NFL ticket by DirecTV, which turned out to be a complete mess for him. In spite of confirming several times that he was not willing to pay anything extra for the pack, he was given the monthly much higher than what he was paying the present package that he was enrolled in.

Moreover, he also asked many times that in case he is not satisfied with the package, will he be able to return back to the old pack. To this even, he was answered positively. However, once he accepted the offer he was taken for a toss! He was fooled completely, as nothing was provided to him, neither the same monthly rental nor the chance to change back to original offer. He was the ultimate sufferer at the hands of DirecTV, the much hyped satellite TV provider in the nation.

The subscriber is highly annoyed at this NFL Ticket scam that was brought to him with promotional offer, but which was not honored! He feels that he was targeted by the company to take the offer. He has now been trapped in the goof up, which he is really finding hard to escape.

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