Once you place the order, it's up to the supplier to make sure that the delivery of the order is prompt and without any damage or defect
. If so, it becomes supplier's responsibility to take care of the damage and defect and resend the order. In fact, suppliers even extend services such as timely support as and when required by the consumers for increasing their goodwill. Such services on part of suppliers ensure a good frequency of orders from new and existing customers.