Services offered by the debt settlement back-end service providers

Services offered by the debt settlement back-end service providers

If you are marketing debt settlement services or are starting a new company to provide debt settlement to your clients, consider hiring the back-end service providing companies. These companies usually take over the customer services, creditor relations and negotiation aspects of the tasks required to be done by a debt settlement company. Giving out the task to these service providers leaves you with more time to be spend on the marketing and promotion of your business.

Providing debt settlement to your clients, these back end service providers offer 24x7x365 customer service. This service includes providing the customers with dedicated account managers who will deal with them for the entire length of the settlement program. They keep in touch with the customer regularly via email, mail or phone. These account managers handle only a limited number of customers at a time ensuring that your customers receive quality service.

The companies providing debt settlement client back-end services also have the facility to provide multilingual customer support. They have state-of-the-art technology which allows the collection calls received by your customers to be directed to their office. You can assure your customers that once they have hired you, they need not deal with the creditors at all. These debt settlement client back end service providing companies ensure a high percentage of client retention due to the service they offer.

There are other benefits that your customers will get once you hire these debt settlement client back-end service providing companies. They will be put in touch with the Debtor Advocacy Network of America (DANA), which will advise your customers about their rights as debtors. These debt settlement client back end providers also educate your customers about basic financial matters. They have contracts with lawyers all over the country who will provide free or discounted legal advice to your customers. This legal network not only provides advice regarding tax return preparation, identity theft and restoration etc. they also help the customers if they are sued while they are in the debt settlement program. All good back end service providers are also members of regulatory bodies like The Association of Settlement Companies and the United States Organization for Bankruptcy Alternatives.

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