Skype: Redefining Corporate Communication

Skype enjoys a special place when it comes to corporate communication

. Its fast, its handy, its easy and it offers more than one can ask for. So its not that hard for Skype to be a leading and the best tool, business people can always trust for communicating with their clients as well as peers. While discussing the future of instant messaging for business, the vice president of Skype Mr. David Gurle has commented, "We are all set to strengthen our enterprise communication abilities; and our main motto is to facilitate B2B and B2C sectors."

In terms of the business to business suite of products, Skype is already offering businesses Skype Connect, which is a way for employees to make domestic and international calls using regular office telephones. Further to this, Skype has recently announced collaboration with "Avaya", a telephone company, to offer their client Skype connect.

With the recent development, Skype is promising to bring a lot more facilities than expected to serve the corporate instant messaging genre. Businesses not only get a better and trusted platform to get connected with their clients, rather they can easily be reaching their consumers as well without much hassle. Skype-powered virtual video call centers, allowing enterprise customers to talk to their own customers across multiple devices, platforms, geographies and more; and this can be the USP here.

Crme de la crme of version 5.0 of Skype introduced another revolution in corporate instant messaging - group video calling. This amazing feature of Skype allows as many as 10 people to participate in video conference. With Group Video Calling, we can offer business people an easy way to stay connected and collaborate face-to-face with multiple colleagues, partners or customers around the world, said David Gurl, General Manager and Vice President of Skypes Enterprise business unit.

Skype is the best service for instant messaging for business as it gives a platform to share files of any size. This comes in handy when it's time to collaborate with colleagues, partners or suppliers over business presentations and other such documents especially when they're too large to send over e-mail.

Despite having such great features, this is true that Skype is still struggling to become the most trusted platform for corporate communication. The reasons being, security concerns, limited administrative tools and number of recent outrages. But we cannot deny that despite the short comings, Skype's controlled communication facilitates the enterprise to track their employee chats with clients, as well as can proffer a smooth way to communicate across platforms.

by: Jack Davison

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