States United States Fight Lasting 11 Golden Week Reproduction "rainbow" - A National U.s.

88 cities in the country, 330 stores in the same time massive price cuts

, none other amount as high as 700 million yuan, not a solid delivery, after-sales service system, any giant can not smooth

Sell . And the States United States

National Day Golden Week for the preparation appliances, specifically 500% increase in the delivery of emergency vehicles, 7.0 billion yesterday, home appliances

(September 28, 2005) has filled the store warehouse. Said Li Juntao, general manager of Gome mining sales, nearly 50,000 state employees are vigilant in the United States, for the grind and make final preparations for the Golden Week.

Goodbye Rainbow It is understood that the fight Golden Week, the country's service weapon the U.S. had "Rainbow Service", will be fully upgraded. Rainbow after the upgrade service is still the worry-free services, green, blue, family services, and red made personalized services to build three systems, but the specific content of greater improvement. The new service system around the "customer benefits", through the pre-sale, sale, sale the whole process, its purpose is to allow consumers to move from satisfactory.

According to China Beijing Branch U.S. veterans Wang Huiwen introduced for the protection of a good National Day of Service, the National United States solemnly promise: home delivery, the customers are not satisfied with merchandise return within 7 days, 15 days replacement. Shopping in Hong Kong and U.S. consumers in the country can enjoy "Gome, DJ." China has also invested substantially in the United States created the first set of digital home appliances lakes management

Client Service language system, consumers in the first time to solve the problem.

In addition, the state capital of the United States also established the first shop in shop in the North Pacific "

Mobile Hospital "Enormous capital Train Professional and technical personnel, the establishment of first-class mobile phone service, phone service for consumers to provide special service, and set up more than 20 stores in the warranty phone repair service.

Gome stores in advance to all staff also conducted a rigorous grooming

Meter , Etiquette Courtesy, professional knowledge, skills, skills, eight kinds of skills training. Gome also difficult for the contributions, issues such as queuing a long time, many additional cash register, on-site handling sales, product, service, after-sale problems arise such links, and accept the vast number of consumers open and transparent oversight. Wang Huiwen said that in the States United States consumption of more than 8000 yuan more than the amount of customers will also enjoy the service manager personally green VIP access.

Kazuma outgoing Consumers are most concerned about after-sale delivery, installation, maintenance and repair in three aspects, United States, the celebration will continue to abide by during their "

TV , Air conditioning That is to buy, Ji Song, which installed service "(special units), Golden Week services challenge the limit. Wang Huiwen with a group of figures show the country the US's best players together:" As of yesterday

(September 28, 2005) So far, the country specifically for the Golden Week, the United States acquired over 1,000 delivery trucks are in place, 500 installation teams work during holidays and holiday scheduling of the work norms are in place, so now the arrival of the Golden Week sales peak. "

Wang Huiwen disclosed that the United States

ERP Comprehensive information service system upgrade has been completed ahead of schedule, and all services, implementation of ERP systems is dependent on support. Upgraded ERP system could be improved to handle 10,000 transactions per second speed. Wang Huiwen said Beijing Gome in accordance with the present 30 stores, each store an average of 20 checkout basis, while trading volume should be about 3 million yuan, the current ERP system can handle 1 second to complete. In addition, Beijing Gome will be released under the specific circumstances of the capital authorized 30 store managers in the customer service of any country the U.S. dissatisfaction, the use of all resources to solve the company.

It is understood Beijing Gome Transport Vehicle has reached 2000, the installation team to 500, Beijing Gome stores and employs more than 8,000 people. All States United States service personnel will strictly abide by "24-7-7" service model, that is, TV air-conditioning installation of 24-hour service delivery in place, free delivery, installation, maintenance and other free services seven, wearing the U.S. uniform national service card, send user service cards, a seven-site "a" service specification, service work to secure and tidy during the standard 11.

Second front When the appliance Price war War is strong, the country first opened up the United States has a "second front" in Beijing to vigorously promote the consumption credit, do their utmost to enable consumers to enjoy favorite appliances in advance.

According to Wang Huiwen introduction, the U.S. has with China Citic Bank

Merchants Bank launched two banks were equal installments shopping experience activities. 11 during all mall Beijing Gome will stage a "you stage, I discount, electrical zero down payment, 3000 to start" in

Promotions Activities. By then, the consumers they swipe the card, you can easily move back home electrical appliances in advance. Cardholder Gome single commodity consumption as long as over 3,000 yuan (or more), you can apply for interest-free installment payment six business; single commodity consumption over 6,000 yuan (or more), can handle 12 stages interest-free payment service.

Wanghui Wen said the use Credit card Hire purchase household appliances has become commonplace in foreign countries, was at home are rapidly increasing. With the idea of people spending an update, settlement increasingly rich, convenient installments consumers also can stimulate consumption.

As Gome company website, internet store has 11 Chong Fenghao first sounded in 2005. The new revision of the country to upgrade US-site will be "Electrical

Expert

"Identity appearance. Currently, the country will introduce the U.S. site in the country during the National Mall U.S. stores and online shopping tips for consumers shopping ahead of time to master knowledge of electrical appliances. The Web site will also be through various sections, published Gome" product sales rank information "" States United States New Product Information "," National Excellent information on the United States "and other product information, providing comprehensive shopping guide. And as the price of the benchmark, internet store will be published in advance let, discount and gift promotions activities to holding cash at hand When consumers purchase advance understanding of the country's 11 U.S. gold banquets.

by: gaga

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