Stay Interviews To Keep Employees Happy And Satisfied

Professionals working in the corporate sector must have heard about exit interviews a lot

. Leading companies conduct exit interviews to figure out issues that made employees leave the organization. Exit Interviews may help the management in getting an insight into the problems, employees generally face but they dont really help in keeping the high-performers onboard. To prevent high-performers from leaving the organization, top IT companies in India are taking help of stay interviews. Unlike exit interviews, these interviews are conducted when the person is working with the organization.

Need of Stay Interviews

Leading IT organizations use different tools like exit interviews to seek feedback from employees in order to enhance employee retention. Seeking feedback from employees at the time of exit is helpful but obviously not the best approach. Forward thinking organizations, which dont want their high-performers to leave, invented the concept of stay interviews.

Through these interviews, top-level managers listen to the problems of present employees and take suitable measures to make them stay for longer. Top IT companies in India practicing stay interviews have experienced significant improvement in the area of employee retention. Another advantage of stay interviews is they help employees in opening up with their managers thereby making the work environment better.

How to Conduct Stay Interviews

Since the concept of stay interviews is relatively new, there is no formal approach to conduct these sessions. Different companies follow different patterns while conducting this form of interview. Though the best way to carry out stay interviews is yet to be discovered but some of the ways that help in carrying out these interviews effectively are mentioned below.

Break the Ice As an employee, it is not easy to criticize the organizations rules and policies. Thus, it is the responsibility of the manager to initiate the conversation and make the person, on the other side of the table feel comfortable.

Dont Make it a Structured Interview The employees have already faced enough of structured interviews and you should not throw another one on them. Let the conversation flow naturally so that both the parties are at ease.

Assure Proper Solution Listening to the problems of disgruntled employees is not enough. Management should take necessary steps to solve the problems as well. In fact, managers can seek suggestions of employees while finding a solution to the problem.

Conduct Such Interviews regularly These interviews are useful only when they are conducted at regular intervals.

by: Abhishek Kumar

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