Sugarcrm Customization And Integration Capabilities

Seeking to implement open source SugarCRM in your current business environment

? You need the services of SugarCRM consultants who are dedicated to supporting your business and its software needs from start to finish. It is the objective of these professionals to inform you of the various customization and integration possibilities available with this open source software.

Customization capabilities

An important part of making SugarCRM customization fast, adaptable and scalable is to increase the number of automated steps and reduce manual processes. This generally involves creating interfaces between applications, extensive customization along with predefined logic that replaces manual involvement. Using the best designing tools and statistical methods, these open source application professionals can customize theme of your CRM by adding new icons and colors, DHTML menu with auto-hide. They can also designate your company logo to replace the CRM logo at the top of each screen which is a critical step in corporate branding. Moreover, they can also develop custom theme that will give a unique look to your SugarCRM system and catch perfectly with your existing website.

QuickBooks Integration capabilities

Having an integrated Sugar and QuickBooks system for customer information provides both sales and accounting great benefits in terms of getting complete view of their customer database from within CRM. Expert developers can deliver cost effective and real time integration with reliability, data integrity and security. They can also help businesses in better synchronization of customer financial data between QuickBooks and Sugar for up-to-date information with no hassle of dual data entry to boost the productivity and enhance relationships with customers. They also ensure complete synchronization of account, invoice, payment, and product data between CRM and QuickBooks so that you will save time and effort on dual data entry and effectively track financial data.

Integration between CRM capabilities

Integration between CRM solutions and other mission-critical business applications demands high level of expertise because of challenges such as proprietary architectures of the solutions and the lack of standards for exchanging data. Using proven methodologies and time-tested tools, CRM experts help organizations rapidly integrate Sugar with their essential business systems and applications.

Facilitating computer telephony integration with Sugar

Sugar experts help companies of all sizes integrate a best-in-class telephony system with CRM. They can add significant value to the clients' telephony system by integrating Sugar with Asterisk or Switchvox. Integrating Sugars functionality with Asterisks capability, these open source application expert empower clients in realizing added features for call logging, call recording, on call note taking, and scheduling of follow up meetings and calls.

The support starts much before SugarCRM is implemented, and it continues for the duration of your product use. It is the aim of these professionals to make sure that the product you are using is designed specifically to fit your business needs, plus your employees must know how to use it correctly and effectively.

by: Andrew Mandela

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