The economy of the country is further strengthened by the quality of work that it does
. Initially the BPO investors may be swayed by infrastructure and facilities. But the steady flow of work can come in only when the call center services are of world-class standard. The projects coming in the first quarter would mainly consist of customer service and phone answering ones. When the clients feel satisfied with what they get, they will branch out to include other services like telemarketing and lead generation.