This Is Why Car Rental Companies Ask For Flight Number

The competition out there is enormous for car rental companies

. The economy has left many of us at the mercy of the customer service representative at the counter. After getting off a flight with the only baby that just so happen to be seated next to you and seemed to desperately want to chew on your shirt, the last thing you want to do is to not have a car waiting for you. That is one reason why car rental companies ask for flight number. It makes renting a car a lot less stressful. There are several reasons why rental car companies ask for flight number.

It can become very difficult for a rental company to coordinate the arrival of a customer with the availability of the car requested on their reservation. I know they make it look so easy, but there is a lot of thought and preparation that goes into it.

Even with all the cars that are owned by the company, the fact that they move constantly from one location to the next can produce unforeseen challenges. Such as accidents, maintenance problems, and something as simple as changes in return plans, can prove to be an unyielding dilemma.

The way they keep these situations from bringing their business to a complete halt, is to have several different cars and to know as much about the clients plans as possible. Customers can get to be very annoyed having to answer so many questions about themselves. The best thing to do, especially if you are not a frequent car renter is to just relax and understand that this will make things easier in the long run.

If by any chance there is a delay of your flight, the customer service representative has access to that information, because you gave them your flight number, and they will make arrangements not to rent your vehicle to someone else. At that point they are aware that you may be several hours late and you do not have the means to contact the company to let them know.

This measure can also help from a security point of view. When a consumer is making their plans to travel they realize that they may have to go through extreme scrutiny if they decide to fly. The airport has changed several rules in order to make it safer for everyone involved. The security measures that are implemented are put in place to keep the consumer moving toward their destination. Having as much information about a potential customer is a good way to help them move swiftly through the airport and to not draw attention to themselves because they are standing around.

A lot of airports have changed their policies to fit the times in which we live. Some of them do not allow people in certain areas if they do not have a flight to catch.

So now that you have breezed through the process of picking up your rental car, and the sound of a irritated baby wanting to chew all over your shirt is a thing of the past, just remember all of this was made possible because you gave the customer service representative your flight number.

by: Adriana Noton

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