If you want to increase your company's bottom line then outsourcing your telemarketing projects can be a valuable way
. The telemarketing industry is full of call centers to choose from, so make sure you select the most suitable. Philippines or India have the majority of overseas call centers. Before making your decision its better to first know a little bit about the country from where you are outsourcing telemarketing service. Considering you target market is the most important thing. India was ruled by British Empire for so long and the Philippines were influenced by the United States. So its pretty much understood that if your target market is in the US then you should choose the Philippines for telemarketing services and if your target market is the UK, you should consider India to outsource.
After selecting the country of your choice, you need to pick a company, which you think will be familiar with your target market. The next step is to speak with your telemarketers or management team, as the management team in the end will greatly impact the results of your campaign. The more involved you are, the better the results you will achieve.
Here are some basic steps before outsourcing telemarketing services:
Make sure the company which you are choosing to outsource is familiar with the goals you are trying to accomplish.
Look for only those telemarketers who have enough call center experience.
To ensure a neutral accent and strong English Speaking skills, talk as much as you can with your telemarketer.
To receive best results from your telemarketing services, train your telemarketer like an internal employee. Be sure they can execute the following steps:
Planning / targeting decision makers
Getting past the gatekeeper
Asking appropriate questions
Overcoming objections
Closing the sale / setting the appointment
Granby provides leading-edge marketing services to promotional marketing companies and public sector organizations. Through their comprehensive range of response management and logistical services they provide suitable outsourcing services telemarketing.